Privacy Policy for Alpine Alsinag Infrastructure Solutions
Alpine Alsinag Infrastructure Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and our services. This policy applies to all visitors and users of our online platform.
1. Data Controller
Alpine Alsinag Infrastructure Solutions, located at 12 Mountain View Street, Floor 3, 80331 Munich, Bavaria, Germany, is the data controller responsible for the processing of your personal data in connection with our site.
2. Information We Collect
We may collect the following types of personal information:
Information you provide directly: This includes information you provide when you contact us, register for an account, subscribe to our newsletter, request a demo, or otherwise interact with our site. This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Information collected automatically: When you visit our site, we automatically collect certain information about your device and your interaction with our site. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar tracking technologies to collect this information.
Information from third-party sources: We may also receive information about you from third-party sources, such as social media platforms, business partners, and data providers.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and improve our services, including our site and related services.
To personalize your experience on our site.
To communicate with you, including responding to your inquiries and providing customer support.
To send you newsletters, marketing communications, and other information that may be of interest to you (you can opt-out of these communications at any time).
To analyze how our site is used and to improve its functionality.
To detect, prevent, and address fraud and other illegal activities.
To comply with applicable laws and regulations.
4. Legal Basis for Processing
Our legal basis for processing your personal information will depend on the specific context in which we collect it. Generally, we will process your personal information based on one or more of the following legal bases:
Your consent: Where you have given us your explicit consent to process your personal information for a specific purpose (e.g., to send you marketing communications).
Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
Compliance with a legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests. Our legitimate interests typically include providing and improving our services, conducting business operations, and protecting our legal rights.
5. Sharing Your Information
We may share your personal information with the following categories of recipients:
Service providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, data analytics, email marketing, and customer support.
Business partners: We may share your information with business partners who offer complementary products or services that may be of interest to you.
Legal authorities: We may disclose your information to legal authorities if required to do so by law or legal process.
Other third parties: We may share your information with other third parties with your consent or as otherwise permitted by law.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We will take appropriate safeguards to ensure that your personal information is protected in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is perfectly secure. Therefore, we cannot guarantee the absolute security of your personal information.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your Rights
You have the following rights with respect to your personal information:
Right to access: You have the right to request access to the personal information we hold about you.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to erasure: You have the right to request that we erase your personal information, under certain circumstances.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.
Right to data portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format, and you have the right to transmit that information to another data controller.
Right to object: You have the right to object to the processing of your personal information, under certain circumstances.
Right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have infringed your data protection rights.
To exercise any of these rights, please contact us at 12 Mountain View Street, Floor 3, 80331 Munich, Bavaria, Germany.
10. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our site. You can control cookies through your browser settings. Please refer to your browser's documentation for more information on how to manage cookies.
11. Links to Other Websites
Our site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
12. Children's Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at 12 Mountain View Street, Floor 3, 80331 Munich, Bavaria, Germany.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at 12 Mountain View Street, Floor 3, 80331 Munich, Bavaria, Germany.
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